> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.feedbucket.app/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Getting started with Feedbucket In this article, you'll quickly get up to speed about what Feedbucket is and how to get started. ## Table of Contents * [Watch: An introduction to Feedbucket](#1-watch-an-introduction-to-feedbucket) * [What is Feedbucket?](#1-what-is-feedbucket) * [Step 1: Create a project in Feedbucket](#1-step-1-create-a-project-in-feedbucket) * [Step 2: Install the Feedbucket widget on your website](#1-step-2-install-the-feedbucket-widget-on-your-website) * [Manually install the Feedbucket widget script tag on your website](#3-manually-install-the-feedbucket-widget-script-tag-on-your-website) * [Install Feedbucket with our WordPress plugin](#3-install-feedbucket-with-our-wordpress-plugin) * [Send installation instructions to your developers](#3-send-installation-instructions-to-your-developers) * [Step 3: Connect Feedbucket with your PM tool, MCP or API](#1-step-3-connect-feedbucket-with-your-pm-tool-mcp-or-api) * [Native integrations](#3-native-integrations) * [MCP server](#3-mcp-server) * [REST API](#3-rest-api) * [Step 4: Collect feedback from your clients and other stakeholders](#1-step-4-collect-feedback-from-your-clients-and-other-stakeholders) * [Common questions](#3-common-questions) * [Step 5: Manage the feedback](#1-step-5-manage-the-feedback) * [Step 6: Invite your team](#1-step-6-invite-your-team) # Watch: An introduction to Feedbucket ${youtube}[](B0UbtBw4buY) # What is Feedbucket? Feedbucket is a **website feedback tool** that is helps primarily web design agencies to manage client feedback. Collecting and organizing feedback from clients and other stakeholders when building websites and web applications usually is a mess of emails, spreadsheets, powerpoints and a lot more. Feedbucket aims to solve this problem. 1. Install our script tag on the website that you want to collect feedback and visitors will get a powerful toolbox of submitting feedback using screenshots or recordings that your developers directly will understand. Context like page, browser, screen resolution, console, logs, screenshot, and much more is automatically captured. 2. Connect Feedbucket to your project management tool like Asana, ClickUp, Jira, and many more to allow your team to manage this feedback in the tools they already use. # Step 1: Create a project in Feedbucket Feedbucket has projects and most likely you will want to create one project for each website that you are collecting feedback on. A piece of feedback collected will belong to a project. We have two different project types: 1. Websites - This is most common and it's when you want to collect feedback on websites. 2. Assets - This is when you want to collect feedback on images like your web design. You can see more about this in our [documentation](https://help.feedbucket.app/en/article/collect-feedback-on-images-designs-29nu7f/). To create a new project you click the button **Create New Project** as can be seen in the image below. This will open up a pop-up. 1. First select the type of project || The type of project can not be changed after creation 2. Enter a name for your project 3. Set the URL for your project. || If you currently do not have a live URL for your project just skip it or enter something random. This is right now used to generate a thumbnail and this can be changed later on. 4. Hit **Create New Project** 5. You will be automatically redirected to your newly created project ![Create a new project. Either a Website or Design project](https://storage.crisp.chat/users/helpdesk/website/-/4/c/1/c/4c1cdabe55cf0c00/feedbucketproject_8jkez8.jpg) # Step 2: Install the Feedbucket widget on your website The Feedbucket widget is a script tag that you need to install on the website where you want to submit feedback (usually on your clients website). The widget can be installed on any platforms or websites. Think of it in the same way that you would install any other script tags like Google Analytics or other. | If you use [WordPress we have a plugin](https://help.feedbucket.app/en/article/feedbucket-wordpress-plugin-zbokon/) that makes it a lot easier to install. ### Manually install the Feedbucket widget script tag on your website 1. From the project list click on your project and then the tab **Installation** 2. Copy the widget script code and place it in the `` section of every page where you want Feedbucket to be visible ![Copy the Feedbucket widget script code and add to the head section of the website](https://storage.crisp.chat/users/helpdesk/website/-/4/c/1/c/4c1cdabe55cf0c00/manualinstallation_uqucg7.jpg) 3. Once you have installed Feedbucket on your website you should just browse to the Website and the installation will be automatically verified. | If you do not see the Feedbucket widget on the website after you have followed the steps above take a look at our [troubleshoot article](https://help.feedbucket.app/en/article/the-feedbucket-widget-is-not-showing-up-on-my-website-bmsgcf/). ### Install Feedbucket with our WordPress plugin If you are using WordPress you click the button **Plugins & Tools** and then **WordPress** to get a detailed installation guide. | The Project Key can be found on step 4 in the [WordPress installation guide](https://help.feedbucket.app/en/article/feedbucket-wordpress-plugin-zbokon/). ### Send installation instructions to your developers If you can't install Feedbucket yourself you can click on the button **Send to developer** and you will be able to send detailed installation instructions to your team. # Step 3: Connect Feedbucket with your PM tool, MCP or API Enabling your clients to submit feedback directly on the website is just the first step. How will your team manage the feedback is the second step. Feedbucket has taken the position that we believe that most Web Agencies already use a project management tool like Asana, Jira, ClickUp, Notion etc. For us it then doesn't make sense that they should manage regular tasks in your PM tool and feedback in a separate tool. Therefore, we have made deep 2-way integrations with 15+ tool. All to allow your team to continue working in the tools they already do today. Not only that, we also believe that creating your own integration or managing your feedback thanks to the help of an AI agent can be game changers. This is why we have recently introduced the MCP server and a public REST API. ### Native integrations With 2-way integration we mean for example: * All new feedback automatically becomes a task, issue, to-do, etc in your PM tool. * Comments are synced to the correct task. * Close the feedback task inside of your PM tool and it automatically resolves the feedback in Feedbucket as well. * Send follow-up questions to your client in your PM tool * ... and much more. **Do I need to use a project management tool?** Short answer is No. You do not need to and Feedbucket offers an admin interface where your team can manage the feedback if you'd like. We do however recommend that you use our integrations if you already have a project management tool. **Native integrations:** * [Asana](https://help.feedbucket.app/en/article/feedbucket-and-asana-integration-zeiuzu/) * [ClickUp](https://help.feedbucket.app/en/article/feedbucket-and-clickup-integration-ltgfmk/) * [Jira](https://help.feedbucket.app/en/article/feedbucket-and-jira-integration-16eijhc/) * [Monday](https://help.feedbucket.app/en/article/feedbucket-and-monday-integration-mm3u8t/) * [Notion](https://help.feedbucket.app/en/article/feedbucket-and-notion-integration-1v6t4ce/) * [BaseCamp](https://help.feedbucket.app/en/article/feedbucket-and-basecamp-integration-16kqmug/) * [Github](https://help.feedbucket.app/en/article/feedbucket-and-github-integration-1t0c6ef/) * [Trello](https://help.feedbucket.app/en/article/feedbucket-and-trello-integration-rs59uv/) * [Linear](https://help.feedbucket.app/en/article/feedbucket-and-linear-integration-1glh73y/) * [Shortcut](https://help.feedbucket.app/en/article/feedbucket-and-shortcut-integration-xafmv/) * [Teamwork](https://help.feedbucket.app/en/article/feedbucket-and-teamwork-integration-a90clj/) * [Gitlab](https://help.feedbucket.app/en/article/feedbucket-and-gitlab-integration-lwm36k/) * [Slack](https://help.feedbucket.app/en/article/feedbucket-and-slack-integration-f6ia5q/) **Other integrations** * [Email integration](https://help.feedbucket.app/en/article/email-integration-get-email-on-new-feedback-1p6jsyk/) * [Zapier](https://help.feedbucket.app/en/article/feedbucket-and-zapier-integration-fhkbrv/) * [Webhooks](https://help.feedbucket.app/en/article/feedbucket-and-webhook-integration-ru59hl/) * [Team Webhook Export](https://help.feedbucket.app/en/article/team-webhooks-b41rqb/) | What if my project management tool is not on the list? We are constantly adding new integrations but most can be handled using our Zapier connection. Reach out to support if you need help or have a recommendation for a tool you think we should add to the list of native integrations. ### MCP server The age of AI provides so much more in terms of automation and interaction with your own tools, and we want to embrace that power thanks to the Feedbucket MCP server. Connect your preferred AI agent to Feedbucket and let it handle several tasks for you, especially when it comes to triage. It's especially useful when you want to create statistics and to categorize your feedback, bu you can of course also create new feedback and comments. If you are curious and want to start right away with the MCP, [we recommend to read our article about it](https://help.feedbucket.app/en/article/feedbucket-mcp-server-1iqtu19/), which will give you instructions on how to install and which actions you can make. ### REST API Do you have a proprietary PM tool and you want to have a 2-way sync with Feedbucket? This is finally possible thanks to the release of Feedbucket REST API and team-wide webhooks. Up until now, you could only use our Webhook Integration or Zapier to push information outside of Feedbucket, but now you can also execute actions from your back-end thanks to the API. Please [head to this article](https://help.feedbucket.app/en/article/feedbucket-rest-api-1fof5v7/) if you want to know how to authenticate and to find the link to the full documentation. # Step 4: Collect feedback from your clients and other stakeholders With Feedbucket installed and, hopefully, an integration connected, you can simply send the website with Feedbucket installed to your clients. They can then start to collect feedback without having to sign up or add an extension. Everything they need will be right on the website. ### Common questions: * **Who will be able to submit feedback?** You can choose whether to have the widget accessible to everyone who visits your website (default), only to your team members, or only to users who know a secret query parameter. [Check this article](https://help.feedbucket.app/en/article/project-overview-3o7xie/#1-project-settings) for more information on how to control visibility and functionality of the widget. * **How do I generate the link to send to my client?** You can just send them to your staging site directly and Feedbucket will show up. If you have configured Feedbucket to use a secret query trigger to appear, then don't forget to share that. See more in the [queryTrigger docs](https://help.feedbucket.app/en/article/how-to-use-feedbucket-on-a-production-live-and-public-website-gozksp/). * **How do I invite my client to the project?** As above, clients do not need to be invited to a project. Just have them browse to the page and start submitting feedback. * **Do you have a browser extension?** No we do not have a browser extension. Since we are focused on client feedback, we didn't want to make the client have to install a browser extension. * **The screenshots are not correctly generated. What is the issue?** Maybe your website is behind Basic Authentication or has some other IP blocking? [See our troubleshoot article for things to try.](https://help.feedbucket.app/en/article/the-screenshots-are-not-generated-correctly-7b5gm9/) * **How can my client switch to mobile and tablet feedback submission?** There is no switch option because it is not needed. Your client can visit your staging site from their mobile device and submit their feedback directly. For more information, you can [check this paragraph](https://help.feedbucket.app/en/article/main-differences-between-feedbucket-and-other-feedback-tools-1gr7txk/#3-mobile-feedback-is-submitted-on-the-actual-mobile-device) on our article dedicated to the differences with other similar tools. If you are curious to know more about the main differences between Feedbucket and other website feedback tools, feel free to check our dedicated article: [Main differences between Feedbcuket and other feedback tools](https://help.feedbucket.app/en/article/main-differences-between-feedbucket-and-other-feedback-tools-1gr7txk/) # Step 5: Manage the feedback As we said in Step 3 it's best if your team manage the feedback inside of your project management tool if possible, or by leveraging the API if you have your own integration. Feedbucket does however have a list of all the feedback in the admin interface for your team to manage it there. Click on your project and then the tab **Feedback** to open up a list of the feedback. The feedback list are filtered directly on **Open** and **Resolved** feedback. You can also filter the feedback by **Tags** or by the page they were submitted on. Click on a piece of feedback to open up the details. From here you can: * See the feedback with all the technical details attached * Comment * Add or remove tags * See the integrations * Edit the title or the text of the feedback * See the console log errors * ... and much more | Your team should manage the feedback either from the Feedbucket Admin or from an integration. It's possible to do it from the widget (the website) but that is mostly reserved for your clients. # Step 6: Invite your team Feedbucket works best when you invite your team. That means they can submit [member only feedback](https://help.feedbucket.app/en/article/submit-members-only-feedback-y6c22e/) (feedback that can only be seen by other members) and also that they can manage the feedback inside Feedbucket admin if you'd like to. | You should NOT invite your clients into Feedbucket. They will have guest/client accounts automatically when submitting feedback. At the moment we unfortunately do not have a way to limit your team members to only certain projects. That is a feature that is coming very soon to Feedbucket. You invite your team members by: 1. Clicking on **Team Settings** 2. Heading to **Members > Add Team Member**, enter their role and email address, then **Add**