If you want to get an email every time your clients submit a new piece of feedback this is the integration you should activate. You can also configure it to send you an email for new comments.

Install Email integration on your project

1. Go to your project and then click the tab Integrations.
2. On the integrations page click the button Connect next to Email notifications as shown on the screenshot below.

Configure the email integration

Add the email recipients

Enter the recipients of email notifications. You can enter multiple email addresses by clicking the Add recipient button as seen in the screenshot below. The email address do not need to have a Feedbucket account but can be any email. If you need to remove a recipient click on the X to the right of the recipients box. You also need to enter the different events that the recipient should get an email notification for. The different events are:

• Feedback created
• Comment created
• Feedback resolved
• Feedback unresolved.

Mute notifications from some reporters

If you have email notifications enabled for your project you might get double notifications when events are triggered on feedback that you have submitted yourself. You get one notification from the regular Feedbucket notification system and one from your email integration. To avoid this you can mute notifications that are created from certain email addresses (often from yourself.)

Enter the same email address that you use when submitting feedback on your project to mute notifications coming from yourself. You can enter multiple addresses with a comma seperated list as seen in the screenshot below.

Disconnect the email integration for a project

When the email notifications integration is active you will see a button for Disconnect. Click this to disconnect your email notifications integration.

Updated on: 10/01/2026