Feedbucket can deeply integrate with Asana. That means that your team should be able to manage all feedback inside of Asana instead of in the Feedbucket Admin.

Video Tutorial

Install the Asana integration on your Feedbucket project

1. Go to your project and then click the tab Integrations.
2. On the integrations page click the button Connect next to Asana as show in the image below.

3. If this is the first time you are connecting Feedbucket and Asana you will be redirected to Asana where you have to allow Feedbucket. Once the connection between Feedbucket and Asana has been established you will be redirected back to Feedbucket.

4. You will now see a green bar on the Asana integration that indicates that the connection is made. The settings should have opened automatically but in case it doesn't, click on the Settings button to start configuring the Asana connection for this project.

Configure the Asana integration to your needs

Most often, you will create one Feedbucket project per client website you are building. That way you can connect each project to a specific project inside of Asana as well. It's up to you how you want to configure it.

After you connect you should see the configuration pop-up. If you don't, just click on the Open Settings button.

1. Select the Workspace. If you only allowed one Workspace when connecting Feedbucket there should only be one value here.
2. Select the project inside of Asana.
3. Select what section Feedbucket should create new tasks in. The sections will update when you change projects.
4. The resolve section is probably the only thing that might be a bit confusing. This is the section that Feedbucket should associate with a feedback being resolved. If feedback is resolved in Feedbucket we will mark the task as complete and move it to this section.
5. You can assign the task created in Asana to a specific user and you have 3 different modes in the Asana integration:

• If you select None (which is default) that means the task will not be assigned to anyone in Asana.
• If you select Default assignee you will then pick a user from your workspace that will, automatically, be assigned to all tasks in Asana that was created by Feedbucket.
• If you select Set when creating feedback you will be able to select multiple assignee's that you can choose from when creating feedback through the widget. When you create feedback you will now see a user icon with a dropdown like you see in the image below. Set an assignee or leave it blank. This is perfect for internal QA if you want to directly assign a task inside of Asana to your designer as an example. With this option, you can also set a default assignee that will be used when the person submitting the feedback did not explicitly set an assignee.

6. Feedbucket can sync tags with Asana. This means that the tags that you set in Feedbucket when creating the feedback will also be set on the Asana task. Update the tags later on and Feedbucket will keep this tag in sync between Feedbucket and Asana. Read more about it under Using the integration.

How to use the Asana integration

Once you have configured everything as you wish, below is how the integration should behave.

When new feedback is created

Whenever a new piece of feedback is created in Feedbucket, a task will be created inside of Asana. This task will be placed in the project that you selected in step #2 above and under the section that you selected in step #3 above. The task will automatically have all of the technical details that Feedbucket collected like the session information of the reporter, the screenshot/recording etc.

When a new comment is created on feedback

A piece of feedback can have lots of comments as a thread to communicate and collaborate. When a new comment is created on a piece of feedback that has been created in Asana by Feedbucket, that comment will also be created inside of Asana under the correct task. That way, all comments that happens in Feedbucket will automatically be pushed to Asana as well.

As you can see in the image the real power lies in the two-way communication here. If your team needs to ask a follow-up question that can be done without leaving Asana. All you have to do is to add a new comment that starts with @feedbucket and it will automatically be pushed over to Feedbucket and notify the client of this new comment from you. Regular comments submitted without the prefix of feedbucket will not sync over so you can continue to keep your internal conversations flowing in Asana.

When the feedback is resolved

If the feedback gets resolved from Feedbucket, the task will automatically be marked as completed and moved to the section that you configured in step #4.

Again, there is a 2-way integration here as well. If your team has completed the feedback they can mark the task as completed inside of Asana and it will automatically resolve in Feedbucket. This way your team can manage all aspects of the feedback without leaving Asana.

When the feedback gets re-opened

If the feedback gets re-opened from Feedbucket we will mark the task in Asana as not complete anymore and it will be moved to the Open Section that you configured in step #3.

We have 2-way integration here as well. If you re-open the task inside of Asana it will be re-opened in Feedbucket as well.

How to sync tags between Feedbucket and Asana

Feedbucket can keep tags in sync with Asana. To know more about how to set this up you can view the documentation of tags.

In essence it means this:

1. If you add a tag to a piece of feedback in Feedbucket that is set to sync with Asana, Feedbucket will update the Asana task and set the tag. If you remove a tag in Feedbucket, it will be removed in Asana.
2. If you add a tag to the task in Asana, the feedback in Feedbucket will also get this tag if it's set up to sync.

FAQ

What permissions are required to integrate with Asana?

You need to have admin permissions on the project that you are trying to integrate with.

Updated on: 12/01/2026