Close feedback submission

You can easily close the feedback submission for a project. This means that when someone clicks on either submitting feedback with screenshot or recording, they won't be able to. This is perfect for if you want to have better control of when someone is allowed to submit new feedback.

To close the feedback submission head to the Settings page of your project and go to Widget. Under the heading of Functionality you will see a toggle for Feedback submission open. Turn that toggle off and the widget can not submit any feedback.

When feedback submission is closed the user will see this pop-up when trying to submit feedback:

Updated on: 09/01/2026