In this article, we will take a deep dive into everything concerning project creation and management, as well as some FAQs.

What is a project?

In Feedbucket, a project is where you will manage the entire feedback of a specific website or design. Since you will likely have multiple websites or designs, it's convenient to have a separate project for each of them. A feedback submitted into a specific project will of course be tied to that project, but not only that; every project can have different settings and integrations installed. We will take a deeper look into all of that shortly.

Adding a project

We will now take a look into all of the steps required to successfully create a project.

The first thing you will want to do is to head over to the Projects section at the top of your screen, and then to click on the Create New Project button in the upper right (you can check the screenshot below to see where it is, along with all of the sections required to create a project).

1. First, select the project type, and you will see that there are two options here:

• Website - The most common project type, for whenever you want to gather feedback on a website.
• Design - When you want to gather feedback on images, for example during the early stages of website design. Please have a look here if you want to know more about this project type.

2. Then, enter the project name.

3. Enter the URL of your website (this is of course only valid for the Website project type).

4. Click on Create Project.

5. You will be automatically directed to the Installation section (for website projects).

Project integrations

One of the most powerful features of Feedbucket is to integrate it with many project management tools. We believe that most Web Agencies will already rely on one of these tools, so we have created 15+ 2-way integrations so your team can manage feedback without ever leaving their PM tool.

Let's see now how to connect an integration (or more) to your specific Feedbucket project:

1. On your project, click on the Integrations tab.
2. Click on Connect next to the integration that you wish to sync with Feedbucket.

3. The connection will be made automatically, and a window will pop up, requesting you to select the integration Workspace and Project, and where your feedback will be placed when it's created and resolved. Since integrations can have some different setups, please visit our Integrations category to find the relevant article for the integration that you wish to connect.

Do I need to use a project management tool?

This is of course not required, as feedback can be entirely managed within Feedbucket Admin. However, if your team already uses one of the supported PM tools, an integration with Feedbucket is strongly recommended. This will ensure that your team does not need to ever leave the platform they are using to manage feedback. Please head over here for the comprehensive list of available integrations.

Project settings

Now we will take a look at project settings, which can be reached by clicking on your project, and then Settings (see the screenshot below for reference). This section will allow you to manage many aspects concerning your project, like notifications, tags, Feedbucket widget behavior, etc.

Let's now take a look at what each setting does for your project:

1. General - This setting is where you manage the basic information of your project, and where you can archive it. It is divided into two sections:

• General: lets you further change your project name, url and image. This can be done as many times as you want.
• Archive: lets you remove your project from the list without having to permanently delete it, so you do not receive feedback from it anymore. Please visit this paragraph for more detailed info about this feature.

2. Widget - Everything related to the customization of your Feedbucket widget such as design, visibility, individual features, and some more advanced controls.

• Design & Layout: this is what really lets you customize the Feedbucket widget to reflect your brand identity. You will need to first create a theme, and then apply it in this section. You can find all the details on how to create a customized theme in this article. You can also choose whether to place the Feedbucket widget on the right or left of your website.
• Functionality: this lets you control the visibility and behavior of your Feedbucket widget. You can hide it or turn off feedback if you are at a stage where submitting feedback is not required, and toggle on/off individual features of the Feedbucket widget if they do or do not match your workflow. Check here for more details on hiding the Feedbucket widget, and here for closing feedback submission.
• Trigger Feedbucket using a query string: a very useful feature for live websites, if you want to limit the Feedbucket widget access to your team or a specific set of users. Please head here for further information about this feature and how to set it.
• Basic Auth: this needs to be toggled on if your Staging website is behind password protection, and you need to give us access to it in order to be able to generate feedback screenshots. More details here.
• Onboarding: this lets you choose whether to show a little product tour when the reporter first visits your website, and customize the heading and body of the onboarding messages.
• Text overrides: when you select a spot on your page to create a new feedback, you will be able to customize the placeholder of the feedback body.
• Language: this is to change the Feedbucket widget language for anyone viewing/using it.

3. Notifications - This is where you can set whether reporters receive email notifications about the project.

• Reporter notifications: control whether reporters can receive emails for comments and resolution on a feedback they are subscribed to. A reporter is someone who does not have a Feedbucket account, like a client of yours. You will also see an option to go to the Email Notifications integration, which lets you receive email updates of that specific project to one or multiple email addresses of your choosing. Please have a look here for more details on this integration.
• Member notifications: this will redirect you to the notification settings of your own Feedbucket account, which are valid for all projects.

4. Tags - This setting allows you to manage your project tags, and sync them to your PM tools.

• Tags: here you can add, delete, and change the order of your project tags. You will also see the integrations you have linked to the project and, if they support this, you can sync the tags of your PM tool into Feedbucket. You can find more details about project and integration tags on this dedicated article.

5. Integrations - A project can have multiple integrations set inside of it, and this setting lets you apply changes to all of them at the same time.

• General: when a new feedback is created, you can set a prefix to appear on the task title of your integrations. This prefix will only appear in the integrations and not in Feedbucket.

6. Delete - This setting lets you permanently delete your project.

• Delete Project: the button will allow you to permanently delete all of the data related to a specific project, and disconnect all the integrations from it. This action is not reversible. Please head to this paragraph for more details.

Archiving a project

Archiving a project means that you will stop the feedback collection (so the Feedbucket widget will no longer be visible on websites where it's installed) and the project will be removed from the active project list inside Feedbucket Admin. This is a great way to clean up inside of your Feedbucket admin without permanently deleting the project.

You can at any time restore the project from its archived state to an active state just like it was when you archived it.

To archive your project:

1. Go into your Project.
2. Click on Settings.
3. On the General page you will see a section and button to Archive the project.
4. Click the Archive project button and confirm your action to archive the project.

Permanently delete a project

If you do not want to archive the project but instead permanently delete it, you can do that too.

To delete the project:

1. Go into your Projects.
2. Click on the Settings tab.
3. To your left you will see Delete.
4. From here you can click and confirm on the button Delete project.

Frequently Asked Questions

• Can I have a project settings template so when I create a new project, those settings are automatically set?

This is possible, but not from your workspace directly at this time. You will need to contact our support, and we will be happy to create such a template for you. This feature will be coming in the future, so stay tuned! Also note that we will only be able to create one single template per account.

• Can I set default tags that will automatically be set when I create a new project?

Yes, this is something that can be done on our end as well, so please reach out to us if you need it. Please note that this will only work for native tags that have been created within Feedbucket, and not for tags synced from an integration (please check here for more details on this tag type).

• Can I set a default integration like the email integration when creating a project?

We do not support this for the time being, and this is valid for all integrations. Whenever you create a new project, you will also have to manually sync all of the integrations that you need.

Need Help?

If you have any questions, comments or feedback requests concerning projects, please do not hesitate to reach out to our support. You can easily contact us via the chat widget on the bottom right of this page.

Updated on: 17/03/2026